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Live Chat – Now Available 12 Hours A Day

Tuesday 26th May 4

We pride ourselves on listening and adapting to what our customers need and want.

In response to your feedback, we added our live support chat just a few months ago but now we have made it available 12 hours a day. You can now chat with the same friendly, expert staff from 5am to 5pm Eastern Time.

We found many of our European customers were requesting support in the early hours of the morning before we opened in New York, so to better serve you we now open 4 hours earlier.

This is just another small change in our industry leading customer service. We are always looking for feedback and ways we can improve, if you’d like to make a suggestion please hit us up on [email protected].


hello i want to know how to unblock a cell phone not a sim as i lost my phone and got it blocked

June 7, 2009 at 10:53 by evan

Will I lose any data on my AT&T SIM card when the Blackberry Storm is unlocked to be used on the AT&T network? Also, will I still have all the funtions on the blackberry storm when it is switched to the AT&T network?

June 7, 2009 at 13:00 by shunda

We can not help with this issue.

June 10, 2009 at 07:14 by admin

You won’t lose any data and your Storm will function perfectly on AT&T.

June 10, 2009 at 07:15 by admin

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